Director of Operations - XLR8

Memphis, TN
Full Time
Experienced

XLR8 is a rapidly growing intermodal trucking company with 150 trucks and five terminals located across Tennessee, Texas, and Georgia. As a subsidiary of Cargomatic, XLR8 specializes in providing efficient and reliable transportation solutions, combining intermodal, brokerage, and truckload services.

Cargomatic was named to the list of Built in Best Places to Work for 2023 and 2024, which recognizes the benefits we offer, our people-first culture and our commitment to supporting our employees’ success, growth and well-being.

Position Overview: The Director of Operations will lead the day-to-day operations across XLR8’s five terminals, driving operational excellence, profitability, and customer satisfaction. The ideal candidate will possess deep experience in intermodal trucking and multi-terminal operations, with a proven ability to lead teams, manage complex logistics, and execute strategic initiatives.

Key Responsibilities:

  • Oversee and manage operations at all five XLR8 terminals in Tennessee, Texas, and Georgia.
  • Ensure operational efficiency across intermodal, brokerage, and truckload services, meeting company KPIs and customer expectations.
  • Lead, coach, and mentor terminal managers and operational staff to improve performance and foster a high-performance culture.
  • Monitor and optimize fleet utilization, cost control, and service levels to maximize profitability and minimize downtime.
  • Collaborate closely with senior leadership to implement strategic plans and initiatives that align with corporate goals.
  • Drive continuous improvement initiatives in operational processes, safety standards, and customer service.
  • Oversee compliance with industry regulations, including safety and environmental standards.
  • Prepare regular reports on operational performance, including productivity, revenue, and cost metrics.
  • Travel to different terminal locations as needed (25% travel required).

Qualifications:

  • Minimum of 5 years of experience in intermodal operations, with expertise in managing multiple terminals.
  • Minimum of 5 years of experience in brokerage and truckload operations.
  • Strong knowledge of logistics, transportation regulations, and intermodal trucking best practices.
  • Excellent communication and leadership skills, with the ability to motivate and guide teams across multiple locations.
  • Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Outlook).
  • Ability to analyze data, develop strategies, and execute action plans to improve operational performance.

Preferred Skills:

  • Experience working with fleet management software and TMS (Transportation Management Systems).
  • Strong problem-solving skills and the ability to adapt to a fast-paced environment.
  • Proven track record of improving operational efficiencies and driving revenue growth.
 

The expected salary range for this role is $125,000 to $175,000. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

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